Legal & Compliance

1. Privacy Policy (GDPR Compliance)

At NovaWebHouse, accessible from novawebhouse.com, safeguarding your personal data is a foundational priority. This Privacy Policy document outlines the types of information collected and recorded by NovaWebHouse and how we utilize it in accordance with the General Data Protection Regulation (GDPR).

We collect information you provide directly when filling out consultation forms, including your name, email address, phone number, and project parameters. This data is processed exclusively for communicating regarding design services and maintaining our contractual commitments.

2. Terms of Service

By engaging with NovaWebHouse and accessing our visual interface design services, you agree to comply with and be bound by the following terms. All design tokens, UI libraries, code repositories, and structural wireframes remain the intellectual property of NovaWebHouse until full contract settlement is achieved.

Our registered operational office is located at Wulfhoopstr. 34A, 28201 Bremen, Germany. Any legal disputes or claims arising out of design contracts shall be governed by the laws of Germany.

3. Cookie Policy

NovaWebHouse utilizes localized telemetry cookies to enhance your browsing experience, track interface preferences, and store your thermal glow banner consent state via browser `localStorage`. You retain full authority to disable cookies directly within your individual browser settings.

4. Refund & Cancellation Policy

Due to the highly customized, labor-intensive nature of human-centered UI/UX design and cognitive workflow deconstruction, deposit payments are strictly non-refundable once discovery workshops and initial structural mapping phases have commenced. Milestone refunds for incomplete downstream phases are evaluated on a case-by-case basis.